The new East Harris County Emergency Communications Center will receive emergency call through the Greater Harris County 9-1-1 network. The Center will dispatch emergency medical service events or fire service related events for five area emergency agencies. The five emergency agencies provide services within an area located North of the Houston Ship Channel, East of the Houston City limits, South of Lake Houston, and West of the San Jacinto River. The 5,500 square foot facility will house the equipment and personnel needed to efficiently receive and dispatch the five agencies. The Center is designed to withstand hurricane force winds and will have redundant systems to assure uninterrupted services 365 days a year. PGA was chosen as the Telecommunications Consultant and prepared drawings and specifications to be included with a comprehensive set of construction documents developed by the architect.
The Center is on schedule to begin full operation in January 2018. During the first year of operation, the Center is projected to receive over 30,000 calls and dispatch over 14,000 incidents for the five emergency agencies. The Center will be recognized and have equipment support necessary to comply with the Greater Harris County 9-1-1 Emergency Network, the largest 9-1-1 network in the state of Texas.
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